Barista/Cafe Prep | $13.00/hr + Tips | PT

Do you have a passion for coffee, lotus drinks, and great-tasting food? Would you like to work for a company that has been changing people's lives for over 20 years? If this sounds like you, we want to meet you! Mountain Café at Mountain Meadow Herbs is hiring a part-time barista/prep attendant!

Mountain Cafe uses fresh local ingredients in our recipes plus herbal extracts for unique flavors in many of our baked goods and drinks. Some of our signature items like Avocado Toast, Dam Ham Pani, Breakfast Burritos, Mountain Bowls, and scratch-made coffee syrups can be ordered to dine in or to go through our drive-through window. If you are a hard-working, passionate, and positive coffee lover we encourage you to apply.   

Essentials Duties and Responsibilities:

• Provide friendly, efficient, and personal customer service to each customer
• Prepare and serve customers beverages, such as coffee, espresso drinks, blended coffees, or teas
• Describe menu items to customers or suggest products that might appeal to them
• Prepare and serve menu items, such as sandwiches, salads, and baked goods
• Wrap, label, or date food items for sale
• Receive and process customer payments for café items and retail store
• Assist customers in the retail store
• Clean and stock both the food service area and customer seating area

*M-F Day Shift (Saturdays and Sundays are required in Summer months & this is an 8-hour shift)

Marketing/Graphic Design | $20.00/hr (DOE) | PT

If you are an organized individual with a passion for design, follow directives, and have a keen eye for detail, we would love to hear from you. Mountain Meadow Herbs is looking for a talented organized Graphic Designer to help create visually appealing marketing material that effectively communicates our brand.

 As a Graphic Designer, you will take on various duties and be responsible for supporting several aspects of marketing projects for the Mountain Meadow Herbs brand including weekly content creation and design for promotional, sales, and educational material. The ideal candidate will collaborate with a positive mindset. They thrive on attention to detail and embrace shifting priorities, and projects, with a deadline. 

Essential Duties and Responsibilities:

• Create visually appealing designs for digital and print media, including sales catalogs, social media graphics, website banners, brochures, and advertisements 
  
• Use content management systems to update and maintain website content 
  
• Brand Consistency: Maintain and enforce brand identity guidelines across all design materials to ensure consistency in messaging and visual representation. 
  
• Collaboration: Work closely with cross-functional teams such as marketing, product development, and sales to understand their needs and translate them into compelling visual communication pieces. Coordinate projects with external printers.
• Software Knowledge: Demonstrate proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and Microsoft Office (Word, Excel, PowerPoint).
• Search Engine Optimization

Required Experience:

• Associate degree in Graphic Design or equivalent experience of 2-5 years.
• Proficient in Adobe Illustrator, InDesign, and Photoshop

Preferred Experience:

• Social media platform management
• Email marketing automation
• Herbal supplement knowledge and experience
• FDA knowledge

Customer Service | $16.00/hr | FT

If you are a reliable and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Apply now to join our dynamic team and be part of our growing organization. Our Customer Service Department is looking for energetic, motivated, and compassionate team players who want to make a difference.

As a Customer Service Representative at Mountain Meadow Herbs, you will be the first point of contact for our customers, ensuring high-quality assistance and maintaining excellent customer relations. Your goal will be to contribute to customer satisfaction and build strong customer relationships through outstanding customer service.

We want you to succeed! We are excited to help you with Professional Development and Learning new Skills. On-the-job training provided for the right candidate.

Essentials Duties and Responsibilities:

• Handle incoming customer inquiries via phone, email, and fax in a timely manner
• Assist customers with order entry, tracking shipments, and process returns or exchanges professionally and accurately
• Help customers with accurate, up-to-date, product selection and information to meet their unique needs
• Resolve customer complaints, issues, or concerns in a professional and courteous manner

Shipping and Receiving | $16.00/hr | FT

Are you detailed, and focused? Do you love ensuring that everything within the warehouse gets distributed to the appropriate location?  Mountain Meadow Herbs is looking for an organized, efficient, and ambitious team member who wants to make a difference to join our Shipping and Receiving Team.

The Shipping and Receiving Department is responsible for all the products entering and leaving the company . As a Shipping and Receiving Associate, you’ll have the opportunity to ensure our high-quality products reach our customers worldwide.

We want you to succeed! We are excited to help you with Professional Development and Learning new Skills. On-the-job training provided for the right candidate.

Essentials Duties and Responsibilities:

• Prepare and package outgoing shipments according to specifications, ensuring accurate labeling and documentation.
• Receive incoming shipments, verify contents against purchase orders, and inspect for damages or discrepancies.
• Prepare and sign custom forms including USMCA, and HS Codes for outgoing International shipments.
• Perform cGMP requirements of incoming package sampling, documenting, and cleaning.
• Maintain accurate organized inventory.